Once we receive your order, we’ll start working on it right away! All orders are subject to verification and approval and may take up to 48 business hours to process before shipping.
How much is shipping within Australia?
Standard Shipping (2+ Days*) = $10
Express Shipping (Next Day Delivery**) = $20
* Our Standard shipping delivers in 2 or more days. Delivery times will vary depending on your shipping address/ location. You can use the tracking provided to see your estimate delivery date.
** For next day delivery orders must be placed by 2 pm EST. If your delivery address is outside of metro areas please allow 2 business days,
How much is international shipping?
Please note all costs are in $AUD
Standard Shipping (3-4 business days) = $20
Express Shipping (5-7 business days) = $35
All orders are sent with a tracking number. Once your order has been dispatched, you will receive a shipping confirmation email. You can use this tracking number to see the estimated delivery date. Unfortunately due to high shipping costs we are unable to offer FREE SHIPPING on any international orders.
Can you ship to a PO Box?
Yes we can! If you live within Australia we will deliver your parcel to a PO Box.
International orders are shipped through DHL Express. Unfortunately DHL cannot deliver to a PO Box.
Has your parcel been lost in the post?
For issues with delivery or tracking, the easiest way to get a resolution is to reach out directly to the shipping company, either via their online tracking portal or via phone. When chatting to the shipping company make sure you have your tracking number available.
If you’re unable to resolve the issue with the shipping company, please email us at firstname.lastname@example.org and we’ll be sure to get to the bottom of it!